General

JD Beebe avatar Mariah avatar John Dodderidge avatar +2
27 articles in this collection
Written by JD Beebe, Mariah, John Dodderidge and 2 others

How do I use ThankView?

Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

Does ThankView work with organizations in my country?

Where is ThankView?
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

ThankView Glossary

All of the ThankView terms and features explained! (Along with related FAQ links.)
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Written by Lina Orjuela
Updated over a week ago

What size department is ThankView meant for?

We're here to make sure you get the most out of ThankView.
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Written by Lina Orjuela
Updated over a week ago

How do I delete campaigns?

In order to delete Archived Campaigns, you must "Restore" then "Delete"
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

Do you ever do Webinars or Video Walkthroughs?

Webinars are a great way to brush up on the basics of ThankView or learn something new from industry experts.
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

What are all of the campaign categories and how should I use them?

Appeals, Updates, Thank Yous? What should I use?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How can I learn from other clients?

We have a few ways to join our community:
Mariah avatar
Written by Mariah
Updated over a week ago

What does a campaign set-up look like?

A quick how-to video for setting up a ThankView campaign
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I know if my campaign saved?

How does ThankView save my progress?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

ThankView Tips & Tricks

Here are a few of our tips and tricks on how to make your campaign a success!
Mariah avatar
Written by Mariah
Updated over a week ago

Is ThankView ADA compliant?

ThankView's email and video landing page is ADA complaint.
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

What is your privacy policy?

Mariah avatar
Written by Mariah
Updated over a week ago

What are your standard Terms of Use for business clients?

Mariah avatar
Written by Mariah
Updated over a week ago

Can I sign up for a personal (non-business) account?

Want to use ThankView for a personal event or just want to test it out?
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

How do I set up a demo?

You can easily set up a 30 minute demo with one of our ThankView associates.
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

Is there a list of settings and requirements that the browser/computer should have?

There are no minimum requirements.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can I edit my campaign name?

Yes! You can rename and copy campaigns.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What types of campaigns or different use cases can I use ThankView for?

A list of ThankView campaign ideas
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is ThankView?

Why should I use ThankView?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I get started?

Whether you're a business or individual, here are the first steps!
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is a theme?

Themes are the intro to your video
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What will my recipients receive?

ThankView can be sent as a text or an email
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I switch between different campaigns?

You can easily switch from one campaign to another
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Is ThankView cloud based?

Yes!
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is your SLA policy?

Will ThankView let me know about system updates?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What kind of information protection do you offer?

We take protecting your information very seriously.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago