Customization

Delaney Filby avatar Lina Orjuela avatar JD Beebe avatar +2
22 articles in this collection
Written by Delaney Filby, Lina Orjuela, JD Beebe and 2 others

How does the French feature work?

The French feature changes wording on the email and landing page
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

What are the specs for the envelope and landing page?

Here's more on what photos and logos will work best
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

Can we add overlays to videos?

For video customization, you can put overlays onto your videos.
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

Can I edit captions?

Yes! You can edit captions right in your campaign.
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

What are great Email Message examples?

Where does the Email Message appear?
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

What should I include on the front of the envelope?

How many characters can I use?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What's the area beneath the envelope for?

How should I use it?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What are great Subject Line examples?

How do I increase the open rate?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I customize my theme?

Can each recipient have a different theme?
Mariah avatar
Written by Mariah
Updated over a week ago

Do I have to include a CTA link or message?

CTA link and message are optional
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I create a campaign?

Watch this short video to see how to start a campaign
Mariah avatar
Written by Mariah
Updated over a week ago

What is the default font?

Can we change the font?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can I put hyperlinks in my message?

Do you recommend using more than one link?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

When we add music, when will the music play?

Do we have to add music?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Do you have any tips for personalizing your videos?

John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can I change my envelope or landing page?

Can I change the logo on the end card?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I remove the ThankView branding at the end of the video?

Can I add my company logo instead?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Why can’t I preview a theme after changing it?

What is your recommended browser for building a ThankView campaign?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I add my own music?

What kind of file do you recommend?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Do I have to use a Theme?

Can I choose a theme that fades into the video?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can I change the theme?

Why can I change the messaging in some themes and not in others?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Is the theme customized to every single recipient?

How do I personalize each recipient's message?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago