On the Metrics page, there are three similar stats: opens, clicks, and views.
Opened means the recipient has opened the email. We count an email as opened if the recipient opened the email and the images load or they clicked the button
to play their video.
Clicked means the recipient has clicked the link in the email to the video landing page.
Viewed counts the total number of times the recipient has watched the video.
CTA Clicked is the number of times a recipient clicked on the CTA button in your ThankView.
When you download the .csv file, you will be able to see if a recipient started watching a video, if they watched 50% of the video, and if they finished watching the video.