Your videos are emailed out within the hour that you schedule them. 

If you have a very large send (over 1,000 emails) the videos could take a few hours to completely send as the videos require time to process.

We recommend with larger sends that you schedule an hour or two in advance so all of the ThankViews arrive in your recipients' inboxes at the same time. 

Currently, the limit of recipients in a single campaign is 20,000.

Did this answer your question?