Account

John Dodderidge avatar Delaney Strittmatter avatar Lina Orjuela avatar
11 articles in this collection
Written by John Dodderidge, Delaney Strittmatter, and Lina Orjuela

What are the notifications I'm getting?

How can I turn notifications off?
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

How do I navigate the Welcome Page in my account?

What information does it tell me?
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

Can I update my user email and password?

If you have a new email, you change your email in your account.
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

How can I set up a training?

If you'd like additional training for you and your team, you can sign up here.
Delaney Strittmatter avatar
Written by Delaney Strittmatter
Updated over a week ago

How long is my data saved?

Data and contacts do not expire during your subscription
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can a user in a multi-department have access to all of the portals?

Can I switch in between different portals?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What do the different permission levels mean?

Can users have multiple permission levels?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can we send our ThankViews from an internal email address i.e. an address that is from our domain?

How and why do I send emails from an internal email address?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I add/remove users?

Can any permission level add new users?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can we share licenses across businesses or departments?

Can multiple departments share one portal?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is the difference between Accounts and Individual Logins?

How they work in relation to each other?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago