General

Lina Orjuela avatar Delaney Filby avatar JD Beebe avatar +2
25 articles in this collection
Written by Lina Orjuela, Delaney Filby, JD Beebe and 2 others

ThankView Glossary

All of the ThankView terms and features explained! (Along with related FAQ links.)
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

What size department is ThankView meant for?

We're here to make sure you get the most out of ThankView.
Lina Orjuela avatar
Written by Lina Orjuela
Updated over a week ago

How do I delete campaigns?

In order to delete Archived Campaigns, you must "Restore" then "Delete"
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

Do you ever do Webinars or Video Walkthroughs?

Webinars are a great way to brush up on the basics of ThankView or learn something new from industry experts.
JD Beebe avatar
Written by JD Beebe
Updated yesterday

What are all of the campaign categories and how should I use them?

Appeals, Updates, Thank Yous? What should I use?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How can I learn from other clients?

We have a few ways to join our community:
Mariah avatar
Written by Mariah
Updated over a week ago

What does a campaign set-up look like?

A quick how-to video for setting up a ThankView campaign
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I know if my campaign saved?

How does ThankView save my progress?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

ThankView Tips & Tricks

Here are a few of our tips and tricks to make your campaign a success!
Mariah avatar
Written by Mariah
Updated over a week ago

Is ThankView ADA compliant?

ThankView's email and video landing page is ADA complaint.
Delaney Filby avatar
Written by Delaney Filby
Updated over a week ago

What is your privacy policy?

Mariah avatar
Written by Mariah
Updated over a week ago

What are your standard Terms of Use for business clients?

Mariah avatar
Written by Mariah
Updated over a week ago

Can I sign up for a personal (non-business) account?

Want to use ThankView for a personal event or just want to test it out?
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

How do I set up a demo?

You can easily set up a 30 minute demo with one of our ThankView associates.
JD Beebe avatar
Written by JD Beebe
Updated over a week ago

Is there a list of settings and requirements that the browser/computer should have?

There are no minimum requirements.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Can I edit my campaign name?

Yes! You can rename and copy campaigns.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What types of campaigns or different use cases can I use ThankView for?

A list of ThankView campaign ideas
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is ThankView?

Why should I use ThankView?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I get started?

Whether you're a business or individual, here are the first steps!
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is a theme?

Themes are the intro to your video
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What will my recipients receive?

ThankView can be sent as a text or an email
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

How do I switch between different campaigns?

You can easily switch from one campaign to another
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

Is ThankView cloud based?

Yes!
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What is your SLA policy?

Will ThankView let me know about system updates?
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago

What kind of information protection do you offer?

We take protecting your information very seriously.
John Dodderidge avatar
Written by John Dodderidge
Updated over a week ago